PRIVACY POLICY

When you contact us or purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. Our website does not store your credit/debit card information.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

We may send you emails about our store, new products and other updates. You can unsubscribe from email marketing program. We do not sell your personal information to other companies.

California Resident Rights (CCPA/CPRA):

• Right to Access: Request details about the personal information we collect and process.
• Right to Delete: Request deletion of your personal information, subject to certain exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt-Out: We do not sell or share personal information for advertising purposes.
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact us via Email: support@radsupplyuk.com or Mail: RADSUPPLY LTD, 1 EMILY STREET, HULL, EAST YORKSHIRE, UNITED KINGDOM, HU9 1ND.

How do you get my consent?

When you provide us with personal information for any purpose like completing a transaction, verifying your credit card, placing an order, arranging for a delivery, returning a purchase, or product information, we imply that you consent to our collecting it and using it. On the product checkout page, we have a checkbox seeking your agreement to the Terms & Conditions, Privacy Policy & Return Policy.

How do I withdraw my consent?

If you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at support@radsupplyuk.com.

We may disclose your personal information if required by law or if you violate our Terms of Service. As a CE sponsor, we comply with the regulations of licensing authorities, credentialing bodies, CE-approving organizations, and state laws.

We disclose personal information and CE completion records to these entities in response to audit requests, verification requests, or reporting obligations. We also provide CE completion updates to CEBroker, the American Association for Respiratory Care (AARC), CE-approving organizations, and the Florida Department of Health. Additionally, we may provide CE, course, and participation documentation to credentialing bodies upon request for verification of authenticity. If documentation appears to be altered, we may disclose relevant information for further investigation in compliance with applicable regulations.

Our online store is powered by WordPress and WooCommerce, providing a secure, high-standard shopping platform to sell our products and services to you. Your data is stored through secure data storage systems, internal database parameters, and the core ecosystem, hosted safely behind production-grade firewalls.

Payment Processing:

If you choose a direct payment gateway to complete your purchase, transaction data is fully encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your transaction, after which it is systematically deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Our online tests and certificates of completion are processed through integrated secure online testing services. Your test-related data and CE completion certificates are stored safely within protected databases.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies: Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not:

• Google Analytics
• Bing UET

You can choose to opt-out of Google Analytics cookies or adjust your browser preferences to opt-out of any or all optional website cookies.

By using this site, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority in your area of residence and you have given us your consent to allow any of your minor dependents to use this site.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at support@radsupplyuk.com or by mail at:

RADSUPPLY LTD
Re: Privacy Compliance Officer
1 EMILY STREET, HULL, EAST YORKSHIRE, UNITED KINGDOM, HU9 1ND

Before operating this platform, please read our Terms of Use and review our Purchase/Refund Policy.